We support various payment methods, including credit/debit cards, PayPal, and bank transfers. You can choose the one that suits you best during checkout.

Order cancellations depend on the delivery status. If your order has not yet been delivered, you can request a cancellation. However, if the order has already been processed or delivered, cancellation might not be possible without a valid reason.

Please note that if you cancel without a clear reason, our team may need to review your request to ensure fairness for both parties. This process helps protect the interests of all freelancers and clients on our platform. We are here to support you, so feel free to contact our support team if you have any concerns or need assistance with your order. Your satisfaction and security are our top priorities!

After completing a purchase, a receipt will be automatically sent to your registered email address. You can also download it from the “Billing” section of your account.

The license you need depends on the type of work you plan to do on our platform. For individual freelancers, the basic license is usually sufficient. If you are a business or need advanced features, consider the professional license. For more details, please contact support.

After purchasing a gig, you can access it directly from your account. Simply log in, go to the “My Purchases” or “Orders” section, and click on the specific gig. You’ll find all the details and files shared by the freelancer there. If you have any trouble accessing your gig, feel free to reach out to our support team for help.